Expertise chief, Siemens (www.Siemens.com) has achieved a groundbreaking milestone with its transformative Meter Administration System, efficiently integrating 950,000 sensible meters throughout Ghana. This revolutionary resolution is revolutionizing electrical energy administration and driving digitalization for the state utility, positively impacting over 4 million customers.
In recognition of its contribution to the area’s digital transformation, Siemens was just lately named ‘Finest Firm in Digital Transformation&Innovation’ on the Africa Finest Enterprise Awards, held in Ghana. The sensible metering resolution, applied for the Electrical energy Firm of Ghana (ECG), digitalizes the utility’s operations from backend programs to client interfaces, making certain seamless electrical energy supply to three million meters serving households and companies.
“We’re extremely happy with this resolution and this award, which acknowledges Siemens’ strategic function in reworking Ghana’s economic system right into a extremely environment friendly digital economic system. By our concentrate on digitalization, electrification, and automation, Siemens is driving impactful change within the area,” says Kofi Oppong, Siemens Regional Supervisor, West Africa.
Advantages of the Siemens ECG Metering Administration System
“The ECG Metering Administration System is a game-changer for the utility, eliminating inefficiencies, fixing income assortment challenges, and making certain clients throughout Ghana profit from digitalization,” says Oppong.
The system presents unparalleled customer support advantages, enabling customers to robotically activate electrical energy upon buying tokens by way of Cell Cash wallets. Clients not have to rush residence to enter codes, and members of the family overseas should buy tokens that may be immediately activated. This innovation provides customers higher management over their spending whereas eliminating the danger of service interruptions or blacklisting as a result of non-payment, considerably enhancing the client expertise.
Operationally, the system consolidates beforehand fragmented platforms, permitting sensible meters from numerous producers to function seamlessly underneath one common backend. “Siemens’ resolution permits interoperability inside the utility’s ecosystem, offering a totally digitalized system with a transparent view of buyer information,” says Oppong. This transparency enhances analytics, forecasting, community optimization, troubleshooting, and fraud detection.
Mission updates
Now in its fourth yr of operation, Siemens’ Grid Software program Resolution has delivered exceptional outcomes, together with the combination of 950,000 sensible meters, improved income assortment, enhanced buyer expertise, and optimized operational and employees prices. Siemens continues to supply upkeep help providers, making certain the challenge’s ongoing success.
Distributed by APO Group on behalf of Siemens AG.