A latest firmware pushed to QNAP community connected storage (NAS) units left various homeowners unable to entry their storage methods. The corporate has pulled again the firmware and issued a hard and fast model, however the firm’s response has left some customers feeling much less assured within the packing containers into which they put all their digital stuff.
As seen on a QNAP community thread, and as announced by QNAP itself, the QNAP working system, QTS, acquired replace 5.2.2.2950, construct 20241114, sooner or later round November 19. After QNAP “acquired feedbacks from some customers reporting points with gadget performance after set up,” the agency says it withdrew it, “performed a complete investigation,” and re-released a hard and fast model “inside 24 hours.”
The group thread sees many extra customers of various methods having issues than the shortlist (“restricted fashions of TS-x53D collection and TS-x51 collection”) launched by QNAP. Points reported included homeowners being rejected as a licensed person, units reporting points with booting, and claims of Python not being put in to run some apps and companies.
QNAP says affected customers can both downgrade their units (presumably to then improve as soon as extra to the fastened replace) or contact help for assist. Response from QNAP help, as informed by customers on boards and social media, has not measured as much as the character of dropping entry to a complete backup system.