The ride-hailing app additionally restricted inter-country journey requests following an escalation of such requests in Nigeria and South Africa.
Early Thursday morning, Nigerians and South Africans’ on-line debacle took a brand new dimension after each divides engaged in one other supremacy battle.
Residents from the 2 international locations went for every others’ jugulars by ordering e-hailing drivers from opposing international locations within the consolation of their houses.
Whereas South Africans started the present by allegedly ordering Bolt and Uber drivers in Nigeria and cancelling the journey when the drivers bought to the pick-up areas, Nigerians additionally returned the favour, reserving rides in South Africa to point out the facility of numbers.
Reacting to the state of affairs, the Nation Supervisor of Nigeria at Bolt, Yahaya Mohammed, in a press release, stated the corporate has taken measures to resolve the problem of pretend journey requests, stressing {that a} thorough investigation has been initiated into its enhanced safety measures.
The assertion learn, “Bolt is conscious of the pretend journey request incident between some people in Nigeria and South Africa.
“We’ve efficiently taken measures to resolve the problem of pretend journey requests affecting our driver-partners, notably these working in Nigeria and South Africa. The integrity and security of our platform, each for driver-partners and riders, is our utmost precedence.
“Following an intensive investigation and the implementation of enhanced safety measures, we have now addressed this subject swiftly by limiting inter-country journey requests. Moreover, these accountable for this malicious exercise have been recognized and held accountable by blocking them from the Bolt app.”
The nation supervisor, thanking its driver-partners for his or her persistence and professionalism, promised to foster a secure, dependable, and safe expertise for all members of our group.
“We perceive the affect this case has had on our driver-partners in Nigeria and South Africa. We’re dedicated to making sure a secure, dependable, and safe expertise for all members of our group.
“We thank our driver-partners for his or her persistence and professionalism throughout this time and stay devoted to supporting them in each attainable manner,” It concluded.