Microsoft has invested billions in AI and plans to reopen a nuclear power plant in Pennsylvania to power the technology. Nonetheless, Marc Benioff, CEO of enterprise competitor Salesforce, says that Microsoft’s efforts aren’t sufficient and that Microsoft has truly accomplished a “large disservice” to the AI trade.
“While you have a look at how Copilot has been bought to our clients, it is disappointing,” Benioff stated in an episode of the Masters of Scale Rapid Response podcast earlier this month. “It does not work, it spews information everywhere in the flooring, it does not ship worth to clients. I have never discovered a buyer who has transformational work with Copilot.”
Benioff stated that Salesforce clients have been “so confused” due to how Microsoft had delivered AI.
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“Copilot is absolutely the brand new Microsoft Clippy,” Benioff stated, referring to the paperclip-shaped workplace assistant that Microsoft discontinued in 2007. “I do not suppose Copilot will probably be round, I do not suppose clients will use it.” Salesforce is a Microsoft competitor.
Marc Benioff. Photographer: David Paul Morris/Bloomberg through Getty Pictures
Microsoft says that firms like Visa, Honda, and Pfizer are using Copilot.
Microsoft has made a number of high-profile AI investments, together with a $13 billion investment in OpenAI.
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